Customer Testimonials – Trusted by Thousands Across the UK

With over 20 years of manufacturing excellence, Kennel Store has earned the trust of pet owners, breeders, charities, and government organisations nationwide. Our 4.9/5 Trustpilot rating from 1,100+ verified reviews speaks for itself—we're the UK's highest-rated dog kennel company.

Here's what our customers have to say about our premium wooden kennels, professional service, and commitment to quality.

Featured Testimonials

BBC DIY SOS: The Big Build

"I wanted to drop you a line to say a MASSIVE thank you for supplying your triple Chesterton Kennel system at a discount for our episode of 'DIY SOS: The Big Build'. Your good will and generosity has helped a truly deserving family out of a very difficult period in their lives and we are truly grateful."

— Elle Pickles, BBC DIY SOS

Balmoral Estate

"We purchased a three block kennel system to accommodate our game keepers' dogs. AM Kennels provided us with expert advice, delivery on time and value for money. Very pleased, we have recently purchased an additional 3 block Chesterton kennel."

— Barry Turner, Balmoral Estate

British Transport Police

"What a fantastic product, just what we needed. Will order again."

— PC Chris Kerrins, British Transport Police Crewe

What Our Customers Say

Outstanding Quality & Service

"Just a few short lines to say that the dog pen panels and accessories I ordered arrived safely at 09:45 this morning. I am really impressed with the service you have provided. From the initial enquiry on the morning of 20 Feb to delivery on 24 Feb is an impressive record in its own right. When, however, you consider that in that time you took my bespoke requirements on the phone, guided me through your recommendations to meet those requirements in order to ensure that I had a quick delivery coupled to best value for money, and followed it up with a written quotation by email, it then becomes a lot more than just impressive! Please accept my sincere thanks for your help and guidance. The quality of the product is excellent and, considering the service you provide, I will have no hesitation in recommending you to my friends and colleagues. If other firms displayed the same pride in their products and service then this country would be in a lot better financial shape."

— Mike Slaney

Expert Installation & Craftsmanship

"Just a note to say how pleased we are with the Stapeley Kennel you have supplied and erected. The quality is terrific with the lining to both sleeping area and run. The guys who erected it were well versed with your product and it was up in 1 hour. I will happily recommend you to anyone looking for a quality kennel."

— Dave Timmis, Malvern, Worcester

"Hi Mike and Andy, thank you very much for a great service and I am over the moon with the kennel. A great build lads. Once again thank you."

— James

Fast Delivery & Excellent Products

"I just wanted to thank you for the prompt delivery—we are extremely pleased with the pen and with the service we received."

— Ewa

"My puppy pens just arrived. Thanks for the brilliant service."

— Clare Edwards

"Many thanks for the prompt delivery of the dog pen—which I am very pleased with. I've actually bought this to keep my chickens in... and my dog and fox out!"

— Susan Bennett

Professional & Commercial Customers

"We purchased 12 security panels to allow us to keep our kennel doors open to allow for air flow in summer months. We were so pleased with the service we were given and quality of the panels, we ordered another 12. Would definitely recommend the company and will return when further upgrades are needed."

— Mrs Jackie Wragg, Valley Boarding Kennels

Why Customers Choose Kennel Store

4.9/5 Trustpilot Rating: Over 1,100 verified reviews from satisfied customers
Expert Guidance: Personalized advice from our experienced Cheshire-based team
Premium Quality: Extra-thick Tanalised timber, superior craftsmanship, 15-year guarantee
Professional Installation: Free delivery and fitting across mainland UK
Fast Turnaround: Quick quotes, efficient delivery, and responsive customer service
Trusted by the Best: Chosen by the BBC, Balmoral Estate, MOD Police, RSPCA, and Guide Dogs for the Blind

Ready to Experience the Kennel Store Difference?

Join thousands of satisfied customers across the UK. Browse our full range of wooden dog kennels, explore our insulated thermal kennels, or contact our team for a free, no-obligation quote.

Call us today: 01270 212193

Testimonials